MARKETVAN User Guide

* Order: Weekly Friday 7 pm - Sunday 10 pm
* Payment: visa / mastercard / google pay / apple pay

Things to keep in mind when paying:

1. We would appreciate it if you could modify/cancel your order through CS (Customer Service) by 10 pm on Sunday.

2. After 10pm on Sunday Order modification/cancellation Please note that this is not possible and that processing a refund will become difficult as a result.

Minimum Order:

1. Pick Up: minimum $0

2. Delivery: minimum $0
   
   

Pickup Fee: Free regardless of amount
** If you cannot pick it up on Wednesday, you can pick it up on Thursday at the Market Van Center (Coquitlam).

** If you are unable to pick it up on Friday, you can pick it up at the Market Van Center (Coquitlam) the following Tuesday.

Delivery Fee:

1. Home delivery: $15 for orders under $100

2. Home Delivery: $10 for orders $100-$199.99

3. Home delivery: Free for orders over $200

** Separate shipping charges apply to Victoria/Kelowna (please check with your local representative).

** CS (Customer Service) **

Kakao ID: marketvan

Phone number: 236-660-9000 (Please leave a text message and we will respond as soon as possible)

CS business hours:
Mon-Fri 10am - 6pm

[Kelowna]

Kakao ID: hexist6

Contact hours:
Mon-Sat 10:30am - 9:00pm
Sun 13:00am - 6:00pm